Privacy Policy

This policy describes our privacy practices for the websites where it is posted. It also applies to our practices for our mobile phone and text programs.

How users can request deletion of personal data on Kitoobero App

If you would want to withdraw your consent for the use of personal information or would wish to review or change any details we have collected from you, please go to the "Talk to us" section and call Customer Support. If you want to permanently delete your account details, go to My Profile and click on the Delete Account option on our Kitoobero App. The user account will be marked as Deleted immediately after the Account Deletion.

Information we collect

• Contact Information: For example, we might collect your name and address. We might also collect your phone number or email address.
• Payment Information: For example, we might collect your credit card information that you have used while making the purchase.
• Demographic Information: We might, for example, collect your age. We might also collect information about the food you like.
• Other Information: For example, we collect IP addresses and user browsing behavior. We collect this and other information using the tracking tools described in this policy.

How we collect information

We collect information directly from you. For example, when you register on a website, for an offer, event or for one of our programs. We also collect information if you leave comments or make contact requests. We collect information from you passively. If you are on a mobile device and use a location-based service, for example, then we will collect your location. We use common tracking tools like browser cookies to collect information passively. We may also use web beacons.

Your Choice

To stop receiving our promotional emails, you can follow the instructions in any individual promotional email you receive. When logged in, registered users can also change their options at the My Account Page on the website. To opt out of having us share your information with third parties for their promotional purposes, you can follow the instructions in any individual promotional email you receive or when logged in, registered users can also change their options at the My Account page. If you accept an offer from one of our third-party marketing partners after you opt out, we will share your information with that specific party. You can choose whether to disclose personal information. Some parts of our sites and some services may be more difficult or impossible to use, though, if you choose not to share. If you turn off cookies or tracking tools, parts of our site and services may also not function properly.

More Questions

Visit our Contact Us page, email us, call us at +971588278902, or write to us at the following address:

Security

We use industry standard measures to protect personal information. We cannot guarantee that you will be completely secure, however. We recommend that you use caution when using the internet or mobile devices. All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.

Links

This Site may contain links to other websites that Kitoobero restaurant may not own or operate. We cannot control and we are not responsible for the privacy practices or content of such other websites. We encourage you to read the privacy statements of each and every website that collects personal information. This Policy only applies to the personal information collected on this Site.

Refund/Return Policy

Refunds will be done only through the Original Mode of Payment.

Updating Personal Information

If you are a registered user on our Site, you can review, correct, update, or delete/deactivate your personal information. Log on to our Site and click on “My Account” to make changes.

Changes to this Policy

The Website Policy and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

Effective as of September 1, 2024